Delivery & Returns

Delivery

If prices do not appear at below please contact us confirm delivery prices and timings

Fabric

UK

£12.50 Standard – Delivery 2-3 working days

£ TBA Next working day ordered before 12pm the previous day. (Monday – Friday Orders before 12pm)

UK Mainland

£12.50 Standard – Delivery 2-3 working days

£ TBA Next working day ordered before 12pm the previous day. (Monday – Friday Ordersbefore 12pm)

Europe

£ TBA Delivery 3-5 Working days

Non-EU Europe

£ TBA Delivery 3-5 Working days

US

£ TBA Delivery 5-10 Working days

Rest of World

£ TBA Delivery 5-10 Working days

Non-stock items

Please contact us

Returns & Refunds Procedure

We want you to be delighted with your purchase and do our very best to ensure that our customers are satisfied with our product and service.

If you are not completely satisfied with your Cable and Blake Product you may return it at your cost (which for overseas Customers must include all UK customs clearance formalities) within 28 days after receipt of your order undamaged and in the original packaging for a full refund together with the delivery note. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. Please return the goods to:

Cable and Blake, 84 Greenside, Kendel, Cumbria, LA9, United Kingdom.

Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; it has all its original packaging; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. We are not held responsible for returns that do not reach us. In the event of the goods being faulty however, we will cover all costs of postage and either refund or exchange the goods. Please send the parcel via a signed for service, please return proof of postage. Please check carefully before returning any item.

We will exchange your goods, or will reimburse to the card/payment method with which you paid for the goods, once the goods have been received back into Cable and Blake’s Studio.

Please note that your original delivery charges will not be refunded. A refund of the delivery charge will only be given in the instance of incorrect, damaged or faulty goods.

If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

Please note that cut lengths of fabric and made to order products such as, Cushions & Lampshades cannot be returned or exchanged unless they are proven to be faulty.